Frequently Asked Questions

Answers to the questions we hear most from our clients

How long does it take to build my website?

Most projects are completed in about one week. After our initial discovery call, we move quickly through design, build, and launch. Larger or more complex sites may take a few extra days, but we’ll always give you a clear timeline upfront.

Do I need to provide my own content?

Yes, you’ll need to provide text, photos, and information about your services. We’ll give you a clear content checklist and can help you adapt existing materials like brochures or your Google Business Profile. If you need professional copywriting, we can recommend trusted partners who specialize in that.

Can I make changes after the site goes live?

Absolutely. Our monthly hosting plan includes minor content updates, so if you need to change your phone number, add a new service, or update photos, just let us know and we’ll take care of it — usually within one business day.

What’s not included in the website build?

Our sites start from proven templates that we customize to match your brand — but we don’t do full custom design from scratch. We don’t include e-commerce, online booking systems, blog setup, logo design, photography, or copywriting services. We also don’t provide ongoing SEO campaigns, Google Ads management, or custom web applications. If you need any of these, we’re happy to discuss options or refer you to trusted partners.

What about my domain name?

If you don’t have a domain yet, we’ll register one for you as part of the $2,500 build fee. If you already own a domain, we’ll connect it to your new site. Either way, annual domain renewal is included in your $59/month subscription, so you never have to worry about it expiring.

Will my website show up on Google?

Yes. Every site we build includes foundational SEO setup — proper page titles, meta descriptions, fast load times, mobile-friendly design, and an XML sitemap. This gives your business a strong starting point for showing up in local search results.

What’s included in the monthly hosting plan?

For $59/month you get reliable hosting, SSL certificate, security monitoring, performance monitoring, content updates whenever you need them, and priority support. It’s your website’s maintenance crew — we keep everything running smoothly so you can focus on your business.

How does payment work?

The website build is a one-time payment of $2,500, with half due upfront to get started and the remaining half due at launch. The $59/month hosting and care plan is billed monthly after your site goes live. No long-term contracts — you can cancel the monthly plan anytime.

What happens if I cancel? Do I own the code?

You can cancel anytime, but code ownership depends on how long you’ve been with us. After 12 months of service, you can request a free code transfer to take full ownership. If you need the code earlier, there’s a $1,000 buyout fee. Without a code transfer, your site goes offline when you cancel, but you keep all your content (text, images, branding). See our Terms of Service for complete details.